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Privacy Policy

Hire Resume by BW BytesWrite
Effective: February 2, 2026Version 2.0Global Coverage

1. Introduction

Welcome to Hire Resume, the resume platform operated by BytesWrite Private Limited, trading as BW BytesWrite (“BytesWrite,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data in a transparent, fair, and lawful manner.

This Privacy Policy explains:

  • What personal data we collect and why
  • How we use, process, and protect your personal data
  • When and with whom we may share your data
  • Your rights and choices regarding your personal data
  • How long we retain your data

Data Controller: BytesWrite Private Limited
Trading As: BW BytesWrite
Contact: support@byteswrite.com

Important: By accessing or using Hire Resume, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

2. Scope of This Policy

This Privacy Policy applies whenever you:

  • Use Hire Resume or any related web applications
  • Create an account or make a purchase on our platform
  • Visit our website or other online services that link to this Privacy Policy
  • Contact us for support or other communications
  • Provide information to us in any other way referenced herein

This Policy should be read together with our Terms of Service and No Refund Policy.

3. Our Privacy Principles

Transparency

We are committed to being transparent about how we collect, use, and share your personal information.

Accountability

We take responsibility for the personal information we collect and process, ensuring it is handled in accordance with this Privacy Policy.

Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

User Empowerment

We empower users with control over their personal information, providing tools and resources to manage their privacy preferences.

4. Information We Collect

We collect various types of information to provide, maintain, and enhance our services, ensure security, process transactions, and personalize your experience.

Types of Data Collected

Identity & ContactName, email address, phone number, job title, and organization name
Account CredentialsUsername, password (encrypted), and authentication tokens
Resume DataProfessional experience, education, skills, certifications, and other information you provide in your resume
Cover Letter DataContent and information you provide in cover letters
Payment DataTransaction records, purchase history, and payment status (payment processing handled by third-party providers)
Usage DataActivity logs (e.g., sign-in/out times, features used, documents created, tokens used)
Technical DataIP address, device type, operating system, browser type, and unique device identifiers
Communication DataRecords of support inquiries, feedback, and other communications with us

Information You Provide: Most information we collect is provided directly by you when you create an account, build a resume, make a purchase, or contact us.

Automatically Collected Information: We automatically collect certain technical and usage data when you access our services.

6. How We Use Your Personal Data

We use the Personal Data we collect to:

  • Operate, manage, and improve our resume building features and tools
  • Generate, store, and allow you to download your resumes and cover letters
  • Process purchases and manage your token balance
  • Provide customer support and respond to your inquiries
  • Send essential service-related messages such as confirmations and updates
  • Analyze usage patterns to optimize performance and improve usability
  • Detect and prevent unauthorized access, fraud, and malicious activities
  • Enforce our Terms of Service and other policies
  • Comply with legal obligations and respond to legal requests

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

When We May Share Data

Service ProvidersThird-party vendors who help us operate the Service (e.g., hosting, payment processing, analytics)
Payment ProcessorsSecure payment gateways to process your transactions (e.g., Razorpay, Stripe)
Legal RequirementsGovernment authorities, law enforcement, or courts when required by law or legal process
Business TransfersIn connection with a merger, acquisition, or sale of assets, your data may be transferred
Protection of RightsTo protect our rights, property, safety, or the rights of others, including enforcing our Terms

Third-Party Services: Our service providers are contractually obligated to protect your data and use it only for the purposes we specify.

AI Services: AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You are solely responsible for reviewing, editing, and verifying all AI-generated content before use. We are not liable for any consequences arising from your use of AI-generated content.

8. Data Security

We are committed to protecting your Personal Data through robust technical and organizational safeguards:

  • Encryption: We use industry-standard encryption protocols (TLS) to protect data during transmission and storage.
  • Access Controls: Strict role-based access controls and authentication are enforced.
  • Secure Infrastructure: Our services are hosted on secure cloud infrastructure with multiple layers of protection.
  • Security Monitoring: Continuous monitoring for unauthorized access and security threats.
  • Payment Security: All payment processing is handled by PCI-DSS compliant third-party providers.

Disclaimer: While we maintain rigorous security measures, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and are not liable for security breaches beyond our reasonable control.

9. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and business requirements.

Retention Periods

Active AccountsData retained while you maintain an active account and use our services
Inactive AccountsData may be retained for a reasonable period after account inactivity before deletion
Transaction RecordsPurchase and payment records retained as required by tax and accounting laws (typically 7 years)
Legal ObligationsData retained as required by applicable laws, regulations, or legal proceedings
Deleted AccountsAfter account deletion, data is removed from active systems and backups within 90 days

10. Your Rights

Depending on applicable data protection laws (such as GDPR, CCPA), you may be entitled to exercise the following rights:

User Rights

AccessRequest confirmation as to whether we process your Personal Data and receive a copy of the data.
RectificationRequest correction of any inaccurate or incomplete Personal Data we hold about you.
ErasureRequest deletion of your Personal Data when it is no longer needed or if you withdraw consent (subject to legal retention requirements).
RestrictionRequest that we restrict processing of your data in specific situations.
PortabilityRequest to receive your Personal Data in a structured, machine-readable format.
Withdraw ConsentWhere processing is based on your consent, you may withdraw that consent at any time.
ObjectObject to processing based on legitimate interests in certain circumstances.

How to Exercise Your Rights: To exercise any of these rights, please contact us at support@byteswrite.com. We will respond to valid requests within 72 business hours.

Verification: We may need to verify your identity before processing your request.

Limitations: Some rights may be limited where we have legal obligations to retain data or other legitimate grounds to refuse requests.

11. Cookies and Similar Technologies

We use cookies strictly to support secure user authentication and maintain session integrity. These technologies are essential to the safe and consistent operation of our services.

Specifically, we use authentication cookies to:

  • Establish and maintain login sessions
  • Verify user identity and prevent unauthorized access
  • Enable secure interactions across the platform
  • Remember your preferences and settings

We do not use cookies for advertising or tracking purposes.

12. International Data Transfers

Your data may be processed and stored in countries other than your country of residence, including India and other countries where our service providers operate.

When we transfer data internationally, we implement appropriate safeguards to protect your data, including:

  • Using service providers that maintain adequate data protection standards
  • Implementing contractual protections for data transfers
  • Complying with applicable data transfer regulations

13. Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

14. Third-Party Links and Services

Our Service may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you access.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in our services.

When we make changes, we will:

  • Update the “Effective Date” at the top of this Policy
  • Post the revised Privacy Policy on our website
  • For material changes, notify you via email or in-app notification where appropriate

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes, claims, or controversies arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction in India.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data ControllerBytesWrite Private LimitedTrading as BW BytesWrite

We strive to respond to valid privacy-related requests within 72 business hours.

Acceptance of Privacy Policy

By using Hire Resume, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Last updated: February 2, 2026

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